Privacy Policy 

Effective Date: February 20, 2025

At Tack9, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.tack9.co.uk]  and purchase products related to dog, cat, and horse accessories. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you visit the Site or make a purchase, we may ask for details such as your name, email address, shipping and billing information, phone number, and payment details.
  • Non-Personal Information: We automatically collect data about how you interact with our Site, including IP address, browser type, device details, pages visited, and time spent on the Site. This helps us improve functionality and enhance your experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders, including shipping and customer service.
  • To communicate updates, promotions, and new product information.
  • To enhance website functionality and user experience.
  • To prevent fraud and ensure secure transactions.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

  • Service Providers: We may work with trusted third-party vendors (e.g., payment processors, shipping companies, marketing services) to facilitate operations.
  • Legal Compliance: We may disclose information when required by law or to protect our rights.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve user experience, remember preferences, and analyze site traffic. You can manage your cookie settings in your browser, but disabling cookies may impact certain features.

5. Security

We take security seriously and implement measures like encryption, secure payment gateways, and access controls to protect your data. However, no online platform is entirely risk-free, and we encourage you to safeguard your login credentials.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. You can update your contact details, manage email preferences, or request account deletion by contacting us.

7. Third-Party Links

Our Site may include links to external websites. We are not responsible for their content or privacy practices. Please review their policies before sharing any personal data.

8. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect their data. If you believe a child has provided us with personal information, please contact us immediately.

9. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted here with the latest effective date. Please review it regularly to stay informed.